All orders are dispatched within 1-2 business days and shipped internationally at no cost. Once dispatched, orders typically arrive within 5-12 business days, depending on your location; delivery times may vary due to customs processing and carrier delays outside our control. You'll receive a tracking number by email once your order ships. International orders may be subject to customs fees or import duties charged by your country, which are the customer's responsibility and not included in your order total.
Late Deliveries
While most orders arrive within the timeframe outlined above, we understand that delays can occasionally occur. If your order has not arrived within 30 days of the shipping confirmation, please contact us and we will issue a full refund.
Petgild
4/276 Port Hacking Road, Miranda NSW 2228, Australia
Phone: +61 402 213 640
Email: Petgild.store@gmail.com